Emergency Updates

Guidelines

In exceptional situations like natural disasters and civil unrest, GB's Quality team will activate our emergency protocols and provide general updates on this page. Please note:

• Our primary communication channels are via group chat or e-mail.
• Emergencies must impact travel plans for customers currently traveling with GB or customers already confirmed to travel to an impacted area.
• We do not provide general news updates or speculate on information from non-official sources.

Country Status

• Cambodia - Business as Usual - Closed Cambodia-Thailand Border
• China - Business as Usual
• India - Business as Usual
• Laos - Business as Usual
• Nepal - Business as Usual
• Sri Lanka - Business as Usual
• Thailand - Business as Usual - Closed Cambodia-Thailand Border
• Vietnam - Business as Usual

Airspace closures by Iran and Israel and the wider Middle East conflict are affecting travel from Thailand and Vietnam, including for Go Beyond:

Regional airspace closures: Iran, Israel, and several Middle Eastern countries have closed their airspace to civilian flights due to escalating conflict and military operations. This has disrupted global flight paths and led to widespread cancellations and reroutes across many international carriers.

Impact on Thailand flights: Due to the airspace closures in the Middle East, several airlines operating to and from Thailand have adjusted their schedules, rerouted flights, or cancelled services. Affected carriers include Thai Airways, Etihad Airways, Emirates, and Qatar Airways. Some flights have been cancelled, while others are operating with longer routes to avoid restricted airspace. Passengers are advised to check directly with their airline for the latest updates.

General travel effect: Even though not all ASEAN flights directly cross Israeli or Iranian airspace, the Middle East closures have caused disruptions to international routes, particularly those connecting through hubs in the Gulf region. This creates potential delays, rerouted flights, higher operational complexity, and the need for close coordination with airlines for affected passengers.

Go Beyond update: Go Beyond is closely monitoring the situation and tracking every booking carefully. We are in constant coordination with airlines, partners, and on-ground teams to ensure timely updates and to provide full support to all affected customers.