Emergency Updates

Guidelines

In exceptional situations like natural disasters and civil unrest, GB's Quality team will activate our emergency protocols and provide general updates on this page. Please note:

• Our primary communication channels are via group chat or e-mail.
• Emergencies must impact travel plans for customers currently traveling with GB or customers already confirmed to travel to an impacted area.
• We do not provide general news updates or speculate on information from non-official sources.

Country Status

• Cambodia - Business as Usual - Closed Cambodia-Thailand Border
• China - Business as Usual
• India - Business as Usual
• Laos - Business as Usual
• Nepal - Business as Usual
• Sri Lanka - Business as Usual
• Thailand - Business as Usual - Closed Cambodia-Thailand Border
• Vietnam - Business as Usual

EMERGENCY UPDATE: Thailand-Cambodia Border Situation

Date: 15 December 2025

Go Beyond Client Status: We confirm that Go Beyond travelers currently in the Trat Islands (Koh Chang, Koh Kood, Koh Mak) are safe and unaffected. Our Operations Team has verified that the conflict is strictly limited to specific mainland border pockets. There is no impact on the islands.

Specific Destination Update: Trat Islands

Operational Status: NORMAL / GREEN Despite the ongoing tensions along parts of the Thailand-Cambodia border, we wish to clarify the situation regarding the popular islands of Koh Chang, Koh Kood, and Koh Mak:

• Safety: These islands remain peaceful, safe, and fully operational. There are no reports of fighting, curfews, or security incidents in these maritime zones.
• Transport: All ferry and boat services are operating on normal schedules.
• Distance Buffer: The islands are geographically removed from the conflict. They are located a safe distance (minimum 40–50 kilometers) from the specific clash point at Ban Chamrak, Mueang Trat District.Koh Chang: Approx. 70–90 km from affected border areas.
• Koh Kood: Approx. 90–120 km from affected border areas.
• Security Assurance: The Royal Thai Navy maintains a strong presence to protect national sovereignty and territorial waters, ensuring the maritime region remains secure.

Advisory for Partners & Agents

Please reassure your clients immediately: The tourism sector is sensitive to unclear news, but it is vital to distinguish between the mainland border conflict and the island destinations.

• Precautionary measures currently apply only to specific mainland border districts in Trat.
• Tourist activities on the islands remain unaffected. Guests can continue to enjoy their holidays without concern.

Go Beyond Statement: "We are monitoring the situation hour-by-hour. The buffer zone between the conflict area and the islands is significant. We see no cause for alarm regarding island travel at this time."