Emergency Updates

Guidelines

In exceptional situations like natural disasters and civil unrest, GB's Quality team will activate our emergency protocols and provide general updates on this page. Please note:

Our primary communication channels are via group chat or e-mail.
Emergencies must impact travel plans for customers currently traveling with GB or customers already confirmed to travel to an impacted area.
We do not provide general news updates or speculate on information from non-official sources.

Country Status

Cambodia - Business as Usual - Closed Cambodia-Thailand Border
China - Business as Usual
India - Business as Usual
Laos - Business as Usual -
Nepal - Business as Usual
Sri Lanka - Business as Usual
Thailand - Business as Usual - Closed Cambodia-Thailand Border/ Severe Flooding Crisis in Hat Yai, Southern Thailand
Vietnam - Business as Usual

Severe Flooding Crisis in Hat Yai, Southern Thailand

Update: 25th November 2025

Southern Thailand is facing the heaviest flooding in decades, with Hat Yai and surrounding districts in Songkhla Province among the most severely affected after several days of continuous, record-breaking rainfall.

Current Situation

Hat Yai has been officially declared a disaster zone after receiving over 330 mm of rain in one day and 600 mm within three days.
Rapid flooding overwhelmed drainage systems, submerging major roads and low-lying areas.
Authorities have ordered evacuations for at-risk communities. Military and rescue teams are actively assisting residents stranded in flooded zones.

Impact on Tourists & Local Travel

More than 400 tourists have been evacuated from flooded hotels in Hat Yai.
Thousands of visitors especially Malaysian tourists have been affected as road and rail routes have become impassable.
Regional commerce and tourism are heavily disrupted, with economic losses estimated at over 1 billion THB per day.
Officials warn that conditions may worsen due to continued rainfall and runoff from upstream areas.

Emergency Measures

Evacuation centers and temporary shelters are operating across the province.
Emergency hotlines, rescue operations, and medical evacuation services remain active.
Authorities are prioritizing supply delivery to isolated or severely flooded communities.

Go Beyond Update

We do not have any clients affected by the situation.
All tours and services continue to run as scheduled, and we have received no reports of delays or operational disruptions from our guides or partners.

We will continue to monitor the situation closely and provide further updates if conditions change.

Thailand–Cambodia Border Checkpoint Negotiations & Tourism Impacts (22-Sep-25)

Key Developments:

Negotiations are underway to reopen some Thailand–Cambodia border checkpoints following recent heightened security and closures.
Several crossings remain closed due to ongoing tensions, security concerns, and unresolved disputes over territory.
Thailand has emphasized that conditions must be met before easing restrictions, particularly around safety and illegal activities such as online scam operations.

Tourism & Trade Impact:

Many cross-border tour packages have been canceled.
Hotel bookings near border provinces have dropped significantly.
Authorities and business leaders report that both cross-border trade and tourist flows have fallen sharply, negatively impacting local economies.
Widespread travel advisories recommend avoiding border provinces, though Bangkok, Chiang Mai, Phuket, Siem Reap, and Phnom Penh remain safe and unaffected.

Go Beyond Status:

Land travel across the border is currently affected and will be substituted by air travel where needed.
Tourism activities and itineraries away from the conflict zones continue to operate as normal.