Emergency Updates

Guidelines

In exceptional situations like natural disasters and civil unrest, GB's Quality team will activate our emergency protocols and provide general updates on this page. Please note:

• Our primary communication channels are via group chat or e-mail.
• Emergencies must impact travel plans for customers currently traveling with GB or customers already confirmed to travel to an impacted area.
• We do not provide general news updates or speculate on information from non-official sources.

Country Status

• Cambodia - Business as Usual - Closed Cambodia-Thailand Border
• China - Business as Usual
• India - Business as Usual
• Laos - Business as Usual
• Nepal - Business as Usual
• Sri Lanka - Business as Usual
• Thailand - Business as Usual - Closed Cambodia-Thailand Border
• Vietnam - Business as Usual

SAFETY UPDATE: Trat Province & Islands (Koh Chang, Koh Kood, Koh Mak)

Date: 23 December 2025

Go Beyond Client Status: We confirm that there are currently NO Go Beyond travelers in the affected areas of Trat Province. Our Operations Team has verified that no guests are currently staying on Koh Chang, Koh Kood, or Koh Mak, nor are any guests transiting through the mainland border districts.

Operational Overview

Status: OPERATIONAL (With Caution) While the situation along the Thailand-Cambodia border has raised travel concerns, we wish to provide the following on-the-ground facts regarding tourism in Trat Province:

• Island Operations: Tourism on Koh Chang, Koh Kood, and Koh Mak continues as normal.There have been no reports of direct incidents on the islands.
• Ferry and boat services are running on schedule without interruption.
• Hotels and local businesses remain fully open.
• Advisories & Insurance:We are aware that some foreign embassies have issued advisories urging caution for travel within approximately 50 km of the border.
• Partner Note: Please check with your specific travel insurance providers, as these advisories may affect coverage conditions for some travelers.

Go Beyond Action Plan: Although the islands remain calm, we are treating this with high priority due to the proximity of the border clashes.

1. Monitoring: We are in constant contact with local authorities, hotel partners, and our ground teams to receive real-time updates.
2. Readiness: We are fully prepared to adjust upcoming programs or provide alternative beach destinations (such as Phuket, Krabi, or Samui) should the security situation change or if client comfort levels require it.

Conclusion: For now, the islands remain safe and accessible. However, we advise partners to stay connected with us for daily updates before confirming new bookings for this specific region.